There are 5 main project areas that the graduate will be tasked with focusing on. The goal of these project areas is to support main business objectives of Relief Buddy in the near future. • Develop and lead Relief Buddy social media campaign(s) across multiple platforms (Facebook, Instagram, LinkedIn etc..) to generate inbound leads • Conduct market research of new and existing users of the Relief Buddy platform, to understand user pain points, this will be used to improve and enhance the Relief Buddy technology platform. • Improvement of customer service processes and operations • Support and Improve our user onboarding process • Increase the efficiency of new user onboarding, while reducing cost of new user acquisition
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